Deskripsi Pekerjaan
Join Pet Lovers Centre, Malaysia's leading pet retail chain, as a Retail Assistant at our vibrant Taman Molek location! This full-time position offers an exciting opportunity to combine your passion for animals with exceptional customer service. As a key member of our team, you'll create memorable shopping experiences for pet parents while maintaining our high standards of store presentation and operational excellence. We provide comprehensive training on pet care products and retail operations, making this ideal for career starters or those seeking growth in the dynamic retail sector.
Pet Lovers Centre fosters a supportive environment where your contributions directly impact customer satisfaction and store success. You'll work alongside fellow animal enthusiasts in a fast-paced setting that values teamwork and continuous learning. Our competitive compensation package includes performance-based incentives and opportunities for professional development within Malaysia's premier pet retail network.
Tanggung Jawab
- Assist customers with product selection and provide expert advice on pet care needs
- Process transactions accurately and maintain cash register operations
- Manage inventory levels, including stock replenishment and cycle counting
- Ensure store cleanliness, visual merchandising standards, and safety protocols
- Handle customer inquiries, complaints, and returns with professionalism
- Participate in promotional activities and seasonal campaigns
- Collaborate with team members to achieve sales targets and KPIs
Kualifikasi
- High school diploma or equivalent qualification
- Minimum 1 year retail or customer service experience preferred
- Basic knowledge of pet care products and animal handling
- Strong communication and interpersonal skills
- Ability to work flexible hours including weekends and public holidays
- Proficient in basic computer applications and POS systems
- Physical ability to handle store operations including lifting up to 10kg