Deskripsi Pekerjaan
Are you a dedicated professional with a passion for delivering exceptional service? D'skin Singapore is looking for a vibrant and customer-oriented individual to join our team as a Retail Customer Service representative. In this pivotal role, you will become the friendly face of our brand, interacting directly with our diverse client base to ensure a seamless shopping experience.
As a key member of our retail team, you will be responsible for maintaining our high standards of customer satisfaction. We pride ourselves on our dynamic work environment and offer a competitive salary package for the right candidate. If you thrive in a fast-paced setting and enjoy building relationships with customers, this is the perfect opportunity for you to grow your career with a leading company in Singapore.
Tanggung Jawab
- Greet and welcome customers warmly upon arrival, ensuring a positive first impression.
- Assist customers in finding products that meet their specific needs and preferences.
- Process sales transactions accurately and efficiently using the point-of-sale system.
- Handle customer inquiries, complaints, and returns with patience and professionalism.
- Organize store shelves and displays to maintain a clean, appealing shopping environment.
- Collaborate with team members to achieve daily sales targets and operational goals.
- Provide product knowledge and recommendations to enhance the customer shopping journey.
Kualifikasi
- Minimum 1 year of experience in retail or customer service is preferred.
- Strong interpersonal and communication skills with a friendly demeanor.
- Ability to work flexible hours, including weekends and public holidays.
- Basic math skills for accurate cash handling and transactions.
- Proactive attitude with a keen eye for detail and store presentation.
- High school diploma or equivalent qualification.
- Ability to stand for extended periods and perform physical tasks as needed.