Deskripsi Pekerjaan
Join Popular Book Company's dynamic retail team as a Retail Executive Trainee at Bintang Megamall! This exciting entry-level opportunity is perfect for bilingual individuals passionate about customer service and retail growth. As a trainee, you'll gain comprehensive exposure to bookstore operations, sales strategies, and inventory management while developing leadership skills in a multicultural environment. Our structured training program combines hands-on experience with mentorship to prepare you for a successful retail management career. Benefit from working in Malaysia's premier retail destination while serving diverse customers through your Chinese and English language proficiency. This role offers clear career progression pathways within Popular Book Company's extensive network of retail outlets.
Tanggung Jawab
- Deliver exceptional customer service in Chinese and English to enhance shopping experience
- Assist in daily store operations including sales, inventory, and visual merchandising
- Implement promotional campaigns and sales strategies to achieve targets
- Manage customer inquiries and resolve complaints professionally
- Train on product knowledge and bookstore management systems
- Support team members during peak retail periods
- Maintain store presentation standards and cleanliness
- Contribute to weekly sales reporting and performance analysis
Kualifikasi
- Fluent in both Chinese and English (written and spoken)
- Minimum SPM or equivalent qualification
- Strong communication and interpersonal skills
- Positive attitude with passion for retail industry
- Ability to work flexible retail hours including weekends
- No prior experience required (training provided)
- Basic computer literacy and numeracy skills
- Team player with problem-solving mindset