Deskripsi Pekerjaan
Join MR.DIY's dynamic retail team as a Retail Manager in Sorong, Papua, where you'll lead store operations and drive business growth in a thriving market. This leadership role offers the opportunity to shape customer experiences, optimize sales performance, and develop high-performing teams in one of Indonesia's most promising retail destinations. As a key driver of our store's success, you'll implement merchandising strategies, foster a customer-centric culture, and ensure operational excellence while aligning with MR.DIY's innovative retail vision.
Our ideal candidate brings passion for retail excellence and the ability to navigate Papua's unique market dynamics. You'll collaborate with corporate teams to execute sales initiatives, manage inventory effectively, and create memorable shopping experiences that build brand loyalty. This position provides a platform for career advancement in a rapidly expanding retail network while contributing to community economic development in Sorong.
Tanggung Jawab
- Lead, coach, and develop retail teams to achieve sales targets and operational KPIs
- Drive store performance through strategic merchandising, visual presentation, and inventory management
- Implement customer service excellence standards and resolve escalated issues
- Analyze sales data to identify growth opportunities and optimize product mix
- Manage store compliance with safety protocols, loss prevention, and company policies
- Coordinate promotional campaigns and local marketing initiatives
- Foster positive team culture through effective communication and performance feedback
Kualifikasi
- Bachelor's degree in Business, Retail Management, or related field
- Minimum 3 years retail management experience in fast-paced environments
- Proven track record of achieving sales targets and team development
- Strong analytical skills for inventory and performance data interpretation
- Excellent communication and interpersonal abilities
- Proficiency in retail management systems and POS technology
- Ability to work flexible schedules including weekends and holidays