Deskripsi Pekerjaan
We are urgently seeking an experienced and results-driven Retail Manager to lead our team in the Jakarta area. As a key member of the Mitra Andal Sejati family, you will play a pivotal role in driving sales performance and ensuring high standards of customer service. This Contract position requires a dynamic leader who can effectively manage Sales Promotion Girls (SPG), oversee merchandising activities (MD), and support brand ambassadorship (BA) initiatives.
If you are passionate about the retail industry and thrive in a fast-paced environment, we want to hear from you. You will be responsible for optimizing store operations, managing stock levels, and mentoring a diverse team to exceed sales targets. Join us in delivering exceptional retail experiences and contributing to the growth of our brand.
Tanggung Jawab
- Team Leadership: Lead, motivate, and supervise a team of Sales Promotion Girls (SPG) to ensure high performance and adherence to company standards.
- Merchandising & Inventory: Oversee product displays, manage stock levels, conduct regular stock counts, and ensure accurate inventory records.
- Sales Management: Develop and implement strategies to drive store sales and achieve monthly/quarterly targets.
- Brand Execution: Coordinate with the Brand Assistant team to execute promotional campaigns, events, and visual merchandising effectively.
- Customer Service: Maintain a welcoming store environment and resolve customer inquiries and complaints promptly and professionally.
- Operations & Compliance: Ensure compliance with company policies, safety regulations, and operational procedures at all times.
- Training: Train new staff members and provide continuous coaching to enhance the team's skills and product knowledge.
Kualifikasi
- Experience: Minimum of 2-3 years of experience in retail management, sales, or merchandising roles.
- Education: Bachelor’s degree in Business Administration, Marketing, Retail Management, or a related field is preferred.
- Communication Skills: Excellent verbal and written communication skills in Indonesian and English.
- Leadership: Strong leadership abilities with the capacity to manage, inspire, and develop a sales team.
- Technical Skills: Proficiency in using Point of Sale (POS) systems and basic computer applications.
- Availability: Willingness to work flexible hours, including weekends and public holidays as required by the business.
- Driving License: Valid driving license is an advantage.