Deskripsi Pekerjaan
Join ECHOMARKETING SG PTE.LTD. (operating under Daily&Co) as we revolutionize retail by bringing popular Korean brands to the vibrant Singapore market. As a Retail Operations Associate, you'll be at the forefront of bridging cultural gaps through exceptional in-store and online experiences. This role offers the unique opportunity to work in a dynamic environment where offline retail charm meets digital innovation, directly impacting how Singaporean consumers discover and engage with Korean lifestyle products.
You'll drive operational excellence across multiple touchpoints, ensuring seamless customer journeys while supporting our omnichannel strategy. Whether managing inventory, enhancing visual merchandising, or optimizing online order fulfillment, your contributions will directly shape the retail experience for our growing customer base. This position is ideal for retail professionals passionate about cross-cultural commerce and eager to make tangible impacts in a rapidly evolving industry.
Tanggung Jawab
- Execute daily store operations including inventory management, stock replenishment, and visual merchandising
- Deliver exceptional customer service through product knowledge consultations and personalized shopping experiences
- Coordinate omnichannel fulfillment processes between physical store and online platforms
- Monitor sales performance metrics and implement operational improvements
- Train and mentor new staff on brand standards and operational procedures
- Collaborate with marketing team to execute in-store promotional campaigns
- Maintain compliance with retail regulations and company policies
Kualifikasi
- Minimum 1 year experience in retail operations or customer service role
- Strong proficiency in inventory management systems (e.g., POS software)
- Excellent communication skills with fluency in English
- Ability to work flexible schedules including weekends and public holidays
- Basic knowledge of Korean culture and products preferred
- Detail-oriented with strong organizational skills
- Valid Singapore work permit or citizenship