Deskripsi Pekerjaan
Join ACTION TEC SDN BHD as a Retail Operations Executive and become a key driver in our retail success. This dynamic role offers the opportunity to shape customer experiences, optimize store performance, and implement strategic initiatives across our retail network. You'll be responsible for ensuring operational excellence, fostering a customer-centric culture, and driving sales growth through innovative retail solutions. If you're passionate about retail innovation and possess strong leadership skills, this position provides a platform to make significant impact in Malaysia's competitive retail landscape.
Tanggung Jawab
- Oversee daily retail operations across multiple store locations
- Develop and implement operational strategies to enhance customer experience
- Manage inventory control, stock rotation, and supply chain coordination
- Train and motivate retail teams to achieve performance targets
- Monitor key performance metrics and provide actionable insights
- Ensure compliance with retail standards and company policies
- Collaborate with marketing teams to execute promotional campaigns
- Resolve customer escalations and maintain service excellence
Kualifikasi
- Bachelor's degree in Business Administration, Retail Management, or related field
- Minimum 3 years of experience in retail operations management
- Strong leadership and team development capabilities
- Proficiency in retail management systems and inventory software
- Excellent analytical and problem-solving skills
- Exceptional communication and interpersonal abilities
- Knowledge of Malaysian retail market trends and consumer behavior
- Ability to work flexible hours including weekends and holidays