Deskripsi Pekerjaan
Join TCL SMART DEVICE MALAYSIA as a Retail Operations Executive and drive excellence in our dynamic retail environment. This pivotal role combines strategic oversight with hands-on leadership to optimize store performance, enhance customer experiences, and accelerate business growth. You'll be instrumental in analyzing market trends, implementing operational improvements, and fostering a high-performance retail culture. With TCL's innovative smart devices portfolio, you'll shape how consumers interact with cutting-edge technology while ensuring seamless store operations across multiple touchpoints. This position offers the perfect blend of analytical rigor and people management in Malaysia's thriving consumer electronics sector.
Tanggung Jawab
- Manage and mentor retail teams to achieve sales targets and service excellence
- Analyze sales data, inventory metrics, and consumer behavior to identify growth opportunities
- Develop and implement operational strategies for store efficiency and customer satisfaction
- Conduct market research to inform product positioning and promotional campaigns
- Collaborate with cross-functional teams on merchandising and visual standards
- Monitor KPIs and report performance to senior leadership
- Ensure compliance with company policies and industry regulations
Kualifikasi
- Bachelor's degree in Business, Marketing, Retail Management, or related field
- 3+ years experience in retail operations management
- Proven track record in team leadership and performance coaching
- Advanced proficiency in sales analytics and reporting tools
- Strong understanding of consumer electronics retail dynamics
- Exceptional problem-solving and decision-making abilities
- Excellent communication and stakeholder management skills