Deskripsi Pekerjaan
Are you passionate about turning life's milestones into lasting memories? Artiz Studio is looking for a vibrant and customer-oriented Retail Sales Consultant to join our prestigious photography studio in the heart of City Hall.
In this role, you will be the face of our brand, helping couples and families navigate their journey toward capturing their most meaningful moments. We provide a creative, high-energy environment where your sales expertise meets artistic flair. If you are a natural storyteller with a drive for results and a genuine desire to deliver exceptional customer service, we want to meet you.
At Artiz Studio, we don't just sell photography packages; we sell experiences. You will be instrumental in managing client inquiries, conducting studio tours, and guiding our clients through the selection process, ensuring every detail aligns with their expectations.
Tanggung Jawab
- Engage with walk-in and online inquiries to understand client needs for photography services.
- Conduct professional studio tours to showcase our facilities, themes, and photography style.
- Provide expert consultations on service packages, albums, and product add-ons to achieve monthly sales targets.
- Manage the end-to-end sales cycle, from initial contact to contract signing and payment processing.
- Maintain high levels of customer satisfaction by providing personalized service and effective communication.
- Collaborate with the photography and creative teams to ensure client preferences are clearly documented.
- Keep the studio showroom presentable and aligned with current marketing campaigns.
- Participate in regular sales meetings and training to stay updated on industry trends and product knowledge.
Kualifikasi
- Minimum GCE 'O' Levels or equivalent with a keen interest in the creative/photography industry.
- Prior experience in retail sales, hospitality, or luxury brand consulting is highly preferred.
- Exceptional verbal and written communication skills in English; ability to build rapport quickly.
- Driven, goal-oriented personality with a proven track record of meeting or exceeding sales KPIs.
- Strong interpersonal skills with a patient and empathetic approach to customer service.
- Proficient in basic computer applications and POS systems.
- Ability to work weekends and public holidays as required by the retail environment.
- A positive, 'can-do' attitude and a genuine passion for working with people in a creative setting.