Deskripsi Pekerjaan
Are you a dynamic and results-driven individual with a passion for retail sales and the art of photography? Serangoon Broadway, a leading provider of memorable graduation experiences, is seeking a dedicated Retail Sales Executive to join our vibrant team in the heart of the North-East Region. This is an exceptional opportunity to present our exclusive studio photoshoot promotions to graduating students and their families, capturing their most cherished academic milestones.
In this exciting role, you will be the enthusiastic face of our brand at our bustling Serangoon Central location. Your primary focus will be on proactively engaging with walk-in customers, understanding their unique requirements, and recommending tailored photoshoot packages that beautifully celebrate their achievements. You will manage the entire sales cycle from initial consultation to booking confirmation, ensuring an exceptional and seamless customer experience.
We are seeking a candidate with a vibrant personality, strong communication skills, and a hunter mindset. Previous experience in retail sales, customer service, or the events/photography industry is highly advantageous. Your ability to build rapport quickly and close sales in a fast-paced retail environment will be key to your success. You will also collaborate with our marketing team to align in-store promotions with ongoing campaigns.
At Serangoon Broadway, we value our people and offer a supportive, collaborative culture. We provide comprehensive training to equip you with the knowledge needed to succeed. This role offers a competitive basic salary of $2,500 to $3,000 per month, plus attractive commission schemes. If you are motivated by targets, passionate about customer service, and ready to make an impact, we want to hear from you.
Take the next step in your retail career with Serangoon Broadway! Apply today to become our new Retail Sales Executive and help students celebrate their graduation with the perfect photoshoot. This is your chance to turn customer interactions into lifelong memories.
Tanggung Jawab
- Engage with graduating students and their families to introduce and promote our exclusive studio photoshoot packages.
- Achieve and exceed individual monthly sales targets and key performance indicators (KPIs).
- Provide expert consultation, advising customers on the best photoshoot concepts, wardrobe, and available packages.
- Manage the end-to-end booking process, including scheduling sessions and coordinating with the production team.
- Maintain comprehensive knowledge of current promotions, pricing, and competitor offerings in the market.
- Process sales transactions accurately using the Point of Sale (POS) system.
- Ensure the retail showroom is visually appealing, organized, and fully stocked with marketing materials.
- Collect and relay customer feedback to management to continuously enhance our service quality and offerings.
Kualifikasi
- Minimum Diploma in any field or equivalent relevant experience.
- At least 1-2 years of proven experience in retail sales, customer service, or a target-driven environment.
- Exceptional communication, interpersonal, and presentation skills.
- Strong negotiation and closing abilities with a customer-centric mindset.
- Highly motivated, self-disciplined, and goal-oriented with a positive attitude.
- Ability to work a flexible retail schedule, including weekends and public holidays.
- Passion for photography, events, or the education sector is a strong advantage.
- Fluent in English; proficiency in additional languages (e.g., Mandarin, Malay, or Tamil) is highly valued to serve our diverse customer base.