Deskripsi Pekerjaan
Are you an organized individual looking to make a significant impact in the retail industry? Givi Asia is seeking a dedicated Retail Shop Administrator to join our dynamic team in Johor Bahru. In this pivotal role, you will serve as the backbone of our store operations, ensuring administrative processes run smoothly while supporting the sales team. We value efficiency, customer service excellence, and a proactive approach to problem-solving.
As the Retail Shop Administrator, you will be the first point of contact for administrative inquiries and will play a crucial role in maintaining accurate records. Your attention to detail will ensure inventory accuracy, while your leadership will help coordinate daily store activities. We are looking for a self-motivated professional who thrives in a fast-paced environment and is eager to contribute to our company's continued success in the consumer products sector.
Tanggung Jawab
- Store Administration: Oversee and coordinate daily administrative tasks, including filing, data entry, and maintaining organized records to ensure smooth store operations.
- Inventory Management: Monitor stock levels, conduct regular stock checks, and coordinate with the supply chain to ensure products are available for customers.
- Customer Service: Provide exceptional support to customers by answering queries, processing transactions accurately, and resolving complaints efficiently.
- Financial Reporting: Assist in preparing daily sales reports, cash reconciliation, and managing petty cash to ensure financial accuracy.
- Staff Coordination: Support the store manager in scheduling shifts, organizing staff meetings, and fostering a positive team environment.
- Regulatory Compliance: Ensure all store documentation and licenses are up to date and compliant with company policies and local regulations.
Kualifikasi
- Education: Minimum SPM or Diploma in Business Administration, Retail Management, or related field.
- Experience: Previous experience in a retail or administrative role is preferred.
- Computer Skills: Proficiency in Microsoft Office (Word, Excel, PowerPoint) and POS systems is essential.
- Communication: Strong verbal and written communication skills in English and Bahasa Malaysia.
- Attention to Detail: Ability to manage multiple tasks simultaneously with high accuracy.
- Interpersonal Skills: Professional demeanor with the ability to work well in a team and interact with diverse customers.