Deskripsi Pekerjaan
Are you a passionate retail leader with a flair for storytelling and customer experience? We are currently representing an exciting portfolio of four premium Korean brands that have taken the market by storm. Due to our continued growth, we are seeking a dynamic and eloquent Retail Store Manager to lead our flagship location in Singapore.
In this role, you will be the face of our brand. You won't just be managing a store; you will be curating an experience. We are looking for an individual who possesses the unique ability to eloquently extend an invitation to our customers, ensuring that every visitor feels the warmth and sophistication of our Korean heritage. If you are a results-driven professional who thrives in a fast-paced retail environment and values exceptional service standards, we want to hear from you.
You will lead a team of dedicated brand ambassadors, foster a culture of excellence, and ensure our operational metrics consistently exceed expectations. Join us as we bring the best of Korean retail culture to the heart of Singapore.
Tanggung Jawab
- Drive store performance by meeting and exceeding monthly sales targets and KPIs.
- Lead, mentor, and inspire a diverse team of retail associates to deliver world-class customer service.
- Manage daily store operations, including inventory control, visual merchandising, and scheduling.
- Execute brand marketing initiatives and promotional activities to increase foot traffic and customer retention.
- Maintain impeccable store standards that reflect our premium brand identity.
- Handle complex customer inquiries and feedback to ensure brand loyalty and satisfaction.
- Analyze sales reports to identify growth opportunities and optimize operational efficiency.
Kualifikasi
- Minimum 3-5 years of experience in retail management, preferably within the lifestyle or fashion sector.
- Strong leadership skills with a proven track record of developing high-performing teams.
- Excellent communication and interpersonal skills, with the ability to articulate brand stories eloquently.
- Deep understanding of the Singapore retail landscape and consumer behavior.
- Proficiency in POS systems and retail management software.
- Highly organized, detail-oriented, and capable of multi-tasking in a fast-paced environment.
- Passion for Korean culture and premium retail consumer goods.