Deskripsi Pekerjaan
Are you a passionate retail leader with a flair for lifestyle brands? RPG Commerce is seeking a dynamic and results-driven Retail Store Manager to oversee our flagship Montigo location at Mid Valley Megamall. As a key representative of the Montigo brand, you will be responsible for creating an unforgettable in-store experience, driving sales performance, and fostering a team culture defined by excellence and customer centricity.
In this role, you will lead daily operations in one of the busiest retail hubs in Malaysia. You will have the opportunity to implement creative merchandising strategies, manage high-volume inventory, and mentor a talented sales team to achieve ambitious growth targets. If you are a proactive problem-solver who thrives in a fast-paced retail environment, we want to hear from you.
Tanggung Jawab
- Lead and motivate the store team to deliver exceptional customer service and achieve monthly sales KPIs.
- Oversee daily store operations, including opening/closing procedures, visual merchandising, and inventory accuracy.
- Implement effective product display strategies to maximize foot traffic and conversion rates.
- Manage staff scheduling, performance training, and professional development to ensure a high-performing team.
- Monitor stock levels, coordinate with the logistics team, and manage replenishment cycles effectively.
- Maintain high operational standards in line with brand guidelines to ensure a premium shopping environment.
- Prepare regular sales reports and operational analysis for management review.
Kualifikasi
- Minimum 3-5 years of experience in retail management, preferably within lifestyle, fashion, or consumer products.
- Proven track record of meeting or exceeding sales targets in a high-traffic mall environment.
- Strong leadership capabilities with experience in coaching and developing retail staff.
- Exceptional communication and interpersonal skills, with fluency in English and Malay.
- Proficiency in retail management software and Point-of-Sale (POS) systems.
- Strong analytical mindset with the ability to interpret sales data to drive business decisions.
- Flexible working hours, including weekends and public holidays as required by retail operations.