Deskripsi Pekerjaan
Join PT Home Doki Teknologi as a Retail Store Supervisor and lead two dynamic retail stores to success. In this pivotal role, you'll orchestrate daily store operations, ensuring seamless opening/closing procedures while maintaining exceptional service standards and pristine store environments. You'll be responsible for strategic staff scheduling, performance coaching, and implementing visual merchandising strategies that drive sales and enhance customer experiences. This position requires a proactive leader who can troubleshoot operational challenges, optimize inventory processes, and foster a culture of excellence among retail associates. If you're passionate about retail leadership and thrive in fast-paced environments, this opportunity offers career growth with an innovative consumer technology company.
Tanggung Jawab
- Manage daily operations of two retail stores including opening/closing procedures
- Develop and implement staff schedules aligned with business needs and labor targets
- Enforce service standards, visual merchandising guidelines, and store hygiene protocols
- Train, coach, and motivate retail staff to achieve performance goals
- Monitor inventory levels, conduct stock counts, and coordinate replenishment
- Resolve customer inquiries and escalations with professionalism
- Analyze sales reports and implement strategies to maximize revenue
- Ensure compliance with company policies and safety regulations
Kualifikasi
- Minimum 2 years of retail supervisory or management experience
- Strong leadership and team development skills
- Excellent communication and conflict resolution abilities
- Proficiency in retail management systems and POS software
- Knowledge of inventory control and loss prevention techniques
- Ability to work flexible schedules including weekends and holidays
- Customer service-oriented with problem-solving mindset
- Basic financial literacy for sales reporting and budget adherence