Deskripsi Pekerjaan
Are you an experienced leader looking for a rewarding role in the retail industry? Eco Fresh Cold Storage Sdn Bhd is seeking a dedicated Retail Supervisor to oversee our operations in Lahad Datu. In this pivotal role, you will be responsible for managing daily store activities, ensuring high standards of customer service, and driving sales targets to meet company objectives.
We offer a competitive salary package of RM 1,900 – RM 2,500 per month, along with comprehensive benefits and clear pathways for career advancement. If you thrive in a fast-paced environment and enjoy mentoring a dynamic team, we want to hear from you. Join us in delivering quality products and exceptional service to our community while enjoying a supportive and professional work environment.
Tanggung Jawab
- Oversee daily store operations and ensure strict compliance with company policies and safety standards.
- Manage, train, and motivate the retail team to achieve individual and store-wide performance goals.
- Monitor inventory levels and coordinate with management to ensure timely stock replenishment.
- Resolve customer inquiries and complaints professionally to ensure high levels of satisfaction.
- Analyze sales data and trends to implement strategies for improving sales performance.
- Maintain a clean, organized, and visually appealing store environment that reflects the brand image.
- Ensure accurate cash handling, register operations, and end-of-day reconciliation.
Kualifikasi
- Minimum of 1-2 years of experience in a retail supervisory or management role.
- Strong leadership, communication, and interpersonal skills with the ability to manage a diverse team.
- Basic understanding of retail operations, including stock management, merchandising, and display.
- Ability to work flexible hours, including weekends, public holidays, and peak seasons.
- Proficient in using point-of-sale (POS) systems and Microsoft Office applications.
- High school diploma or equivalent qualification; relevant retail certificates are a plus.