Deskripsi Pekerjaan
Join MR.DIY, Malaysia's leading home improvement retailer, and kickstart your career journey with our dynamic Supervisor Apprentice Program (SAP)! This is an exceptional opportunity for driven and enthusiastic individuals eager to grow into a leadership role within the vibrant retail sector. Located at our Pusat Perniagaan Benut outlet in Johor, this program is meticulously designed to provide you with comprehensive training and hands-on experience across all facets of store operations, setting you on a path for rapid career progression.
At MR.DIY, we believe in nurturing talent and fostering a supportive environment where you can learn, develop, and excel. As a Supervisor Apprentice, you will gain invaluable insights into inventory management, effective stock control, delivering exceptional customer service, inspiring team leadership, compelling visual merchandising, and achieving operational efficiency. You'll work closely alongside experienced store managers and supervisors, contributing directly to the daily success of our Benut store while building a strong, practical foundation for your future career in retail management. This program is your chance to immerse yourself in a thriving retail environment and understand what it takes to lead a successful team.
If you are passionate about retail, possess a positive attitude, are highly organized, and committed to continuous learning, the SAP program is your gateway to becoming a future leader at MR.DIY. We offer a structured development path, dedicated mentorship, and the chance to make a real impact from day one in a company renowned for its growth and employee development. Embrace this exciting challenge and transform your potential into a successful, rewarding career with one of the region's fastest-growing and most beloved retail giants!
At MR.DIY, we believe in nurturing talent and fostering a supportive environment where you can learn, develop, and excel. As a Supervisor Apprentice, you will gain invaluable insights into inventory management, effective stock control, delivering exceptional customer service, inspiring team leadership, compelling visual merchandising, and achieving operational efficiency. You'll work closely alongside experienced store managers and supervisors, contributing directly to the daily success of our Benut store while building a strong, practical foundation for your future career in retail management. This program is your chance to immerse yourself in a thriving retail environment and understand what it takes to lead a successful team.
If you are passionate about retail, possess a positive attitude, are highly organized, and committed to continuous learning, the SAP program is your gateway to becoming a future leader at MR.DIY. We offer a structured development path, dedicated mentorship, and the chance to make a real impact from day one in a company renowned for its growth and employee development. Embrace this exciting challenge and transform your potential into a successful, rewarding career with one of the region's fastest-growing and most beloved retail giants!
Tanggung Jawab
- Assist the store management team in daily store operations, including opening and closing procedures.
- Support staff in achieving sales targets and delivering exceptional customer service standards.
- Learn and implement effective inventory management, stock replenishment, and visual merchandising techniques.
- Monitor and maintain store cleanliness, organization, and strict adherence to safety and security standards.
- Assist in training and guiding new retail assistants, fostering a positive and collaborative team environment.
- Handle customer inquiries, feedback, and complaints, providing professional and timely resolutions.
- Contribute to achieving key performance indicators (KPIs) related to sales performance, shrinkage control, and overall customer satisfaction.
- Participate actively in store promotions, marketing activities, and seasonal campaigns to drive footfall and sales growth.
Kualifikasi
- Minimum SPM/STPM qualification or equivalent.
- Strong passion for the retail industry and a genuine desire to build a long-term career in store management.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work effectively and efficiently in a fast-paced and dynamic retail environment.
- Proactive, self-motivated, highly organized, and eager to learn new skills and processes.
- Basic computer literacy, including familiarity with MS Office applications.
- Flexibility to work on weekends, public holidays, and rotating shifts as per operational needs.
- Prior retail or customer service experience is an advantage, but not strictly mandatory for enthusiastic candidates.