Deskripsi Pekerjaan
Popular Book Company is a leading retailer in Singapore, and we are looking for a dedicated Retail Supervisor to join our dynamic team. In this role, you will be responsible for supervising daily store operations, ensuring high standards of customer service, and driving sales performance. You will lead a team of enthusiastic staff, manage inventory, and implement visual merchandising strategies to enhance the customer shopping experience. We offer a competitive salary, comprehensive benefits, and clear pathways for career growth within our organization.
As the Retail Supervisor, you will act as the face of the store, ensuring that every customer receives a welcoming and informative experience. You will oversee the opening and closing procedures, conduct regular staff briefings, and ensure compliance with company policies. This is an excellent opportunity for a motivated individual to advance their career in the retail and publishing industry.
Tanggung Jawab
- Supervise daily retail operations and ensure smooth store functioning.
- Lead, train, and motivate the retail team to achieve and exceed sales targets.
- Provide exceptional customer service and resolve inquiries efficiently.
- Manage inventory levels, conduct stock counts, and coordinate supply orders.
- Oversee visual merchandising displays to promote products effectively.
- Monitor staff schedules and handle shift management.
- Prepare daily sales reports and operational summaries.
Kualifikasi
- Diploma or GCE 'O' Levels in any discipline.
- Minimum 2-3 years of experience in retail management or supervisory roles.
- Strong leadership and interpersonal communication skills.
- Ability to work a 5-day work week and weekends as required.
- Proficient in POS systems and basic computer skills.
- Passion for books and a commitment to customer service excellence.