Deskripsi Pekerjaan
Are you a motivated leader with a passion for retail excellence? Econsave, one of Malaysia's leading hypermarket chains, is looking for a dynamic Retail Supervisor to join our team at the Klang Parade branch. In this role, you will play a vital part in ensuring our store operations run smoothly while delivering an exceptional shopping experience to our customers.
As a Supervisor, you will be responsible for overseeing daily operations, leading floor staff, and ensuring that our high standards for cleanliness, product availability, and customer service are consistently met. We are looking for someone who is hands-on, dependable, and capable of fostering a productive work environment. If you thrive in a fast-paced retail setting and want to grow your career with a reputable national brand, we invite you to apply.
Tanggung Jawab
- Supervise daily floor operations and team performance to ensure store efficiency.
- Monitor inventory levels and coordinate with the stock management team to prevent out-of-stock situations.
- Ensure the store environment, including aisles and checkout areas, is clean, safe, and organized.
- Provide training and guidance to retail assistants to maintain service excellence.
- Handle customer inquiries and resolve complaints professionally to ensure satisfaction.
- Execute promotional displays and ensure accurate price tagging throughout the store.
- Generate daily reports regarding sales performance and operational challenges for management review.
Kualifikasi
- Minimum SPM or equivalent education level.
- Proven experience in a retail, service, or hospitality environment preferred.
- Strong leadership skills with the ability to motivate and manage a small team.
- Excellent communication skills in Bahasa Malaysia and English.
- Willingness to work on shifts, weekends, and public holidays as required by the retail schedule.
- Customer-oriented mindset with a problem-solving approach.
- Highly reliable, punctual, and disciplined.