Deskripsi Pekerjaan
Are you an analytical professional looking to accelerate your career within a global leader in information management? OpenText is seeking a detail-oriented Revenue Operations Analyst to join our high-performing Back Office Sales Support team. In this role, you will act as a critical bridge between our North American Sales organization and our internal operations, ensuring seamless transaction processing, data integrity, and process optimization.
As a Revenue Operations Analyst, you will play a pivotal role in maintaining the health of our sales pipeline. You will be responsible for reviewing contract documentation, managing sales orders, and providing data-driven insights that empower our sales teams to hit their targets effectively. If you thrive in a fast-paced environment and have a passion for optimizing sales workflows, this is the perfect opportunity to make a measurable impact at a global technology company.
Tanggung Jawab
- Execute and manage end-to-end sales order processing in alignment with North American sales requirements.
- Ensure data accuracy and integrity within our CRM and ERP systems for all new bookings and contract renewals.
- Collaborate closely with regional sales managers to resolve documentation discrepancies and expedite deal closures.
- Conduct regular audits of sales records to ensure compliance with internal revenue recognition policies.
- Generate and present operational performance reports to leadership to identify trends and process bottlenecks.
- Maintain clear and consistent communication channels with cross-functional teams, including Finance, Legal, and Product.
- Identify opportunities to streamline back-office workflows to improve the overall speed-to-revenue.
Kualifikasi
- Bachelor’s degree in Business Administration, Finance, Economics, or a related field.
- Minimum of 2-3 years of experience in Revenue Operations, Sales Support, or back-office administration.
- Proven ability to work effectively with North American stakeholders or in a shift-based environment.
- Advanced proficiency in Microsoft Excel (VLOOKUPs, Pivot Tables, data modeling) is essential.
- Familiarity with CRM platforms like Salesforce or similar enterprise-level tools.
- Strong analytical mindset with the ability to interpret complex data sets and translate them into actionable insights.
- Exceptional written and verbal English communication skills.
- High attention to detail and strong time management skills under tight deadlines.