Deskripsi Pekerjaan
Join Fullerton Health/RadLink, a leader in healthcare services, as an S&M Admin Assistant specializing in Medical Records and Customer Relations. This multifaceted role offers a dynamic opportunity to contribute to our mission of delivering exceptional healthcare experiences. You'll handle critical administrative tasks, manage sensitive medical documentation with precision, and serve as the primary point of contact for patient inquiries and feedback. We offer a comprehensive benefits package including Day 1 HMO coverage, paid leave, and structured career advancement pathways. Ideal for detail-oriented professionals seeking growth in the healthcare sector, this position combines administrative rigor with patient-centered responsibilities in a supportive environment.
Tanggung Jawab
- Manage and maintain accurate medical records in compliance with healthcare regulations
- Provide administrative support for Sales & Marketing operations including data entry and report generation
- Handle customer relations by responding to inquiries, resolving issues, and ensuring satisfaction
- Coordinate internal communications between clinical and administrative departments
- Assist in organizing marketing campaigns and promotional materials
- Process and track administrative documentation with strict confidentiality
- Support team efficiency through effective scheduling and resource coordination
Kualifikasi
- High school diploma or bachelor's degree in Healthcare Administration or related field
- 1-2 years experience in medical records management or customer service
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong attention to detail and organizational skills
- Excellent written and verbal communication abilities
- Ability to handle sensitive information with confidentiality
- Customer-focused mindset with problem-solving aptitude