Deskripsi Pekerjaan
About the Opportunity
An exciting and highly visible leadership role awaits a strategic and process-driven professional in Makati City. We are seeking an experienced Sales Administration Manager to join a leading organization. In this critical function, you will act as the backbone of the sales department, building and optimizing the infrastructure that empowers our sales teams to excel. This is not just an administrative role; it is a vital business partner position where your work directly drives revenue, efficiency, and scalability. You will have the autonomy to lead a dedicated team, refine core processes, and implement cutting-edge technologies to transform how we operate.
Your Strategic Impact
As the Sales Administration Manager, you will own the complete sales support lifecycle. You will lead, mentor, and develop a team of administrators and coordinators, cultivating a culture of accuracy, speed, and continuous improvement. Your day-to-day will involve managing the entire order-to-cash process, from quote generation and contract administration to delivery coordination and invoicing. Leveraging your deep expertise in CRM systems and data analytics, you will ensure immaculate data integrity for accurate sales forecasting and pipeline management. You will regularly craft insightful reports and dashboards that provide senior leadership with the actionable intelligence needed to steer the business. Beyond daily operations, you will be the champion of efficiency, identifying bottlenecks, standardizing policies, and leading the adoption of automation tools. Strong collaboration with Finance, Marketing, and Logistics is essential to ensure seamless end-to-end execution and cross-functional alignment.
Who We're Looking For
Our ideal candidate is a highly analytical leader with exceptional organizational skills. You possess a rare combination of strategic thinking and hands-on execution. You are comfortable navigating complex data sets, communicating with C-level executives, and motivating your team to achieve ambitious goals. If you are ready to take your career to the next level and become a strategic pillar of our organization, this is the perfect role for you.
Tanggung Jawab
- Lead, mentor, and develop a high-performing team of Sales Administration and Support staff, fostering a culture of continuous improvement.
- Oversee the end-to-end sales order management lifecycle, ensuring accuracy in quotation, processing, delivery coordination, and invoicing.
- Maintain and enhance the integrity of the CRM system, providing the sales team with clean data for effective pipeline management and accurate forecasting.
- Develop and deliver regular sales performance reports, dashboards, and KPI analyses to senior leadership to drive strategic decision-making.
- Design, implement, and continuously refine sales administration policies, procedures, and best practices to maximize operational efficiency.
- Collaborate cross-functionally with Finance, Logistics, Marketing, and Customer Service to ensure seamless alignment and process integration.
- Manage the sales budget, including forecasting, tracking, and reporting on departmental expenditures and resource allocation.
- Champion the adoption of automation tools and technologies to streamline workflows and reduce manual data entry.
Kualifikasi
- Bachelor's degree in Business Administration, Finance, Marketing, or a related field.
- Minimum of 5 years of progressive experience in Sales Administration, Sales Operations, or Business Support, with at least 2 years in a supervisory or managerial role.
- Proven experience in managing teams and driving performance improvements.
- Advanced proficiency in CRM software (e.g., Salesforce, HubSpot, SAP) and the Microsoft Office Suite, particularly Excel (pivot tables, VLOOKUPs, macros).
- Exceptional analytical and problem-solving skills with a data-driven mindset.
- Excellent verbal and written communication skills in English.
- Strong understanding of sales processes, revenue operations, and financial principles.
- Highly organized with the ability to manage multiple priorities and deadlines in a fast-paced environment.