Deskripsi Pekerjaan
Join Fastmedics Corporation as a Sales Administrative Assistant and become the cornerstone of our client experience team. In this dynamic role, you'll bridge the gap between our sales professionals and valued clients, ensuring seamless communication and exceptional service delivery. Your expertise will directly impact customer satisfaction by efficiently managing inquiries, coordinating service solutions, and maintaining accurate documentation. We're seeking a proactive professional who thrives in fast-paced environments and excels at transforming client concerns into opportunities for growth. This position offers a unique chance to develop administrative expertise while gaining exposure to healthcare service operations, making it ideal for career advancement in medical administration or sales support.
At Fastmedics, we value reliability and precision. You'll be instrumental in maintaining our reputation for responsive service through timely follow-ups, data management, and cross-departmental coordination. The ideal candidate will demonstrate exceptional organizational skills and a commitment to exceeding client expectations. If you're passionate about supporting sales teams while delivering outstanding customer experiences, this role offers competitive compensation and a pathway to professional development within our innovative healthcare solutions provider.
Tanggung Jawab
- Manage client inquiries and concerns through multiple channels with prompt resolution
- Coordinate service delivery between sales teams and technical departments
- Maintain accurate client records and documentation in CRM systems
- Support sales operations through scheduling, reporting, and data entry
- Process administrative tasks including contracts, invoices, and correspondence
- Facilitate communication between clients and internal stakeholders
- Contribute to process improvements for client service efficiency
Kualifikasi
- High school diploma with 1+ years of administrative or sales support experience
- Proficiency in Microsoft Office Suite and CRM software
- Exceptional communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Ability to multitask in fast-paced environments
- Customer service orientation with problem-solving mindset
- Basic knowledge of healthcare industry preferred