Deskripsi Pekerjaan
Are you an organized professional with a passion for sales support and operational excellence? XCMG, a global leader in construction machinery, is seeking a proactive Sales Administrator to join our expanding team in Balakong, Selangor.
As a Sales Administrator, you will be the backbone of our sales operations, ensuring that the entire sales process runs smoothly from lead entry to final delivery. We are a fast-growing company that values talent, offering a competitive salary package along with robust opportunities for personal and professional development. If you thrive in a collaborative environment and take pride in providing exceptional administrative support to high-performing sales teams, we want to hear from you.
In this role, you will work closely with the sales, logistics, and finance departments to maintain accurate records, manage sales documentation, and ensure our customers receive world-class service. We are looking for an individual who is detail-oriented, tech-savvy, and ready to grow their career within an international industry leader.
Tanggung Jawab
- Manage and process incoming sales orders with high accuracy and efficiency.
- Prepare, review, and issue professional sales quotations, invoices, and delivery orders.
- Maintain and update the CRM system with customer interactions, lead statuses, and account details.
- Coordinate with the logistics and warehouse departments to ensure timely dispatch and delivery of equipment.
- Provide comprehensive administrative support to the sales team, including scheduling meetings and preparing reports.
- Handle customer inquiries professionally via phone and email, serving as the primary point of contact for administrative issues.
- Track sales performance data and assist in generating monthly sales reports for management review.
- Ensure compliance with company sales policies and documentation standards.
Kualifikasi
- Minimum of 1-3 years of experience in Sales Administration, Customer Service, or an Office Support role.
- Diploma or Degree in Business Administration, Marketing, or a related field.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook) is essential.
- Strong organizational skills with the ability to manage multiple tasks in a fast-paced environment.
- Excellent verbal and written communication skills in English and Bahasa Malaysia (Mandarin proficiency is a strong advantage).
- Experience with ERP or CRM software systems is highly preferred.
- Strong problem-solving skills and a proactive approach to operational challenges.
- Ability to work independently as well as collaboratively within a diverse team.