Deskripsi Pekerjaan
Join our dynamic team as a Sales Administrator and play a crucial role in driving our sales success. In this position, you will be the backbone of our sales operations, ensuring smooth transactions and maintaining accurate records. You will work closely with the sales team to manage client data, process orders, and coordinate communication between departments.
Our ideal candidate is organized, detail-oriented, and possesses excellent communication skills. You will be responsible for streamlining administrative processes that allow our sales team to focus on closing deals. This role offers the opportunity to work in a fast-paced environment and develop your administrative skills within a reputable company. If you are looking for a stable and rewarding career in administration, we want to hear from you.
Tanggung Jawab
- Manage and maintain the CRM database with up-to-date customer information and interaction history.
- Process sales orders, prepare invoices, and ensure timely payment collection.
- Coordinate with the logistics and warehouse teams to track shipments and resolve delivery issues.
- Handle customer inquiries via email, phone, and chat, providing professional and timely support.
- Prepare daily, weekly, and monthly sales reports, including performance metrics and KPIs.
- Schedule meetings and appointments for the sales representatives to maximize productivity.
- Assist in the onboarding of new clients by ensuring all necessary paperwork is completed accurately.
Kualifikasi
- Bachelor's degree in Business Administration, Marketing, or a related field.
- 1-2 years of proven experience in sales administration or customer support roles.
- Proficiency in Microsoft Office Suite, particularly Excel for data analysis and reporting.
- Familiarity with CRM software (e.g., Salesforce, HubSpot, Zoho) is highly preferred.
- Strong organizational skills with the ability to prioritize tasks in a fast-paced environment.
- Excellent verbal and written communication skills in English.
- Ability to work independently and collaboratively within a team structure.