Deskripsi Pekerjaan
Join Letscool Aircon Engineering Pte. Ltd., a trusted provider of air conditioning and plumbing solutions, as a Sales Administrator. This pivotal role combines customer service excellence with operational coordination to ensure seamless service delivery. You'll be the first point of contact for clients, managing inquiries, scheduling appointments, and supporting our sales team. Our ideal candidate thrives in dynamic environments, possesses strong organizational skills, and is passionate about delivering exceptional customer experiences. With competitive compensation and opportunities for professional growth, this position offers a pathway to develop your administrative expertise within a specialized engineering services company. If you're detail-oriented, customer-focused, and ready to contribute to a team that values quality and efficiency, we invite you to apply and become part of our Mandai-based team.
Tanggung Jawab
- Manage and respond to customer inquiries regarding air conditioning and plumbing services
- Coordinate and schedule service appointments efficiently across technical teams
- Maintain accurate customer records and appointment databases
- Support sales team with administrative tasks including documentation and reporting
- Handle customer complaints and resolve service issues professionally
- Collaborate with technicians to ensure timely service delivery
- Process service orders and maintain documentation compliance
Kualifikasi
- High school diploma or equivalent; relevant certification preferred
- 1-2 years experience in customer service or administrative support
- Excellent verbal and written communication skills
- Strong organizational abilities with attention to detail
- Proficiency in office software (MS Office Suite)
- Ability to multitask in fast-paced environments
- Positive attitude with problem-solving mindset
- Experience in HVAC or plumbing services advantageous