Deskripsi Pekerjaan
Join ANZ Home Furniture, a leading furniture retailer committed to quality and customer satisfaction, as a Sales Administrator & Customer Service Specialist. This dynamic role combines essential sales administration with exceptional customer service to ensure seamless retail operations. You'll be the backbone of our sales process, handling order processing, documentation, and customer inquiries while maintaining showroom excellence. Enjoy competitive compensation, clear career progression pathways, and a supportive work environment that values work-life balance. Perfect for organized individuals passionate about retail and customer relationships.
Tanggung Jawab
- Manage sales order processing and documentation
- Handle customer inquiries via phone, email, and in-person
- Coordinate with sales team to support showroom operations
- Process payments and maintain accurate transaction records
- Assist in resolving customer complaints and issues
- Support promotional campaigns and inventory management
- Update customer databases and sales records
Kualifikasi
- SPM or equivalent qualification
- 1+ years in sales administration or customer service
- Proficiency in Microsoft Office Suite
- Excellent communication and interpersonal skills
- Strong organizational and time management abilities
- Basic knowledge of furniture products preferred
- Positive attitude with customer-first mindset