Deskripsi Pekerjaan
Join Transcon Indonesia's dynamic logistics team as a Sales Administrator specializing in freight forwarding. This critical role bridges sales operations and client services, ensuring seamless administrative support for our growing business in Surabaya. You'll be responsible for end-to-end documentation processing, including tender preparation, quotations, and compliance paperwork while maintaining client relationship databases. The ideal candidate thrives in fast-paced environments where precision and proactive communication drive customer satisfaction and operational efficiency. This position offers competitive compensation and growth opportunities within Indonesia's expanding logistics sector.
Tanggung Jawab
- Provide comprehensive administrative support to the sales team for client onboarding and relationship management
- Prepare and process tender documents, quotations, and shipping documentation with meticulous accuracy
- Coordinate cross-departmental communication to ensure timely service delivery and issue resolution
- Maintain and update customer databases, sales records, and contract documentation
- Assist in generating sales performance reports and market analysis for strategic planning
- Support logistics coordination activities including customs clearance and shipment tracking
- Contribute to process improvements for administrative workflows in freight operations
Kualifikasi
- Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or related field
- Minimum 2 years of administrative experience in sales or freight forwarding industry
- Proficiency in Microsoft Office Suite and logistics software (e.g., TMS, WMS)
- Exceptional organizational skills with attention to detail in documentation management
- Strong written and verbal communication skills in Bahasa Indonesia and English
- Ability to prioritize tasks and manage deadlines in high-pressure environments
- Knowledge of international shipping regulations and customs documentation procedures
- Customer-focused mindset with problem-solving abilities