Deskripsi Pekerjaan
Are you a detail-oriented professional looking to make your mark in the dynamic world of e-commerce? Madura E-Commerce is seeking a dedicated Sales Administrator to join our growing team in Bukit Rambai, Melaka. As a key member of our sales support team, you'll play a crucial role in ensuring smooth operations and exceptional service delivery in our fast-paced online marketplace environment.
This full-time position offers more than just a competitive salary; it's an opportunity to grow professionally within one of Malaysia's leading e-commerce companies. You'll gain valuable experience in sales administration, customer relationship management, and operational excellence. Our comprehensive benefits package includes continuous learning opportunities, a supportive work culture, and the chance to contribute to innovative e-commerce solutions.
At Madura E-Commerce, we believe in nurturing talent and fostering career development. As our Sales Administrator, you'll be at the heart of our sales operations, coordinating between various departments to ensure seamless customer experiences and efficient sales processes. If you're ready to take the next step in your administrative career and thrive in a dynamic, tech-forward environment, we encourage you to apply today.
Tanggung Jawab
- Support the sales team by managing daily administrative tasks and documentation
- Process sales orders, track inventory levels, and maintain accurate sales records
- Coordinate with various departments to ensure smooth sales operations and customer satisfaction
- Assist in preparing sales reports, presentations, and other necessary documentation
- Manage customer inquiries and complaints, ensuring timely resolution
- Monitor sales performance metrics and provide insights to the sales team
- Collaborate with marketing and product teams to support promotional activities
- Maintain and update customer databases and sales information systems
Kualifikasi
- Diploma or degree in Business Administration, Sales, or related field
- Minimum 1-2 years of experience in sales administration or customer service
- Strong organizational skills with attention to detail and accuracy
- Proficiency in Microsoft Office Suite and CRM software
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team in a fast-paced environment
- Basic understanding of e-commerce platforms and sales processes
- Proven problem-solving abilities and customer-focused mindset