Deskripsi Pekerjaan
Join Info Micro Distribution as a Sales Administrator (Online) and become part of a dynamic team dedicated to excellence in technical support and customer care. This role offers a unique opportunity to develop your administrative skills while contributing to a fast-paced digital sales environment. You'll work with cutting-edge technologies and processes that drive customer satisfaction and business growth. As a key player in our online operations, you'll gain invaluable experience in sales coordination, data management, and digital customer engagement. Our professional workplace culture emphasizes continuous learning and career advancement, providing a platform to expand your expertise in both technical and customer service domains. If you're detail-oriented, tech-savvy, and passionate about delivering exceptional customer experiences, this position is your gateway to a rewarding career in Jakarta's thriving tech distribution sector.
Tanggung Jawab
- Manage and process online sales orders with precision and timeliness
- Provide comprehensive online customer support via chat, email, and digital platforms
- Maintain accurate customer databases and sales documentation
- Coordinate with technical teams to resolve customer inquiries efficiently
- Assist in developing and implementing online sales procedures
- Generate daily/weekly sales reports and performance analytics
- Support digital marketing campaigns through customer engagement initiatives
Kualifikasi
- High school diploma or equivalent; bachelor's degree preferred
- Minimum 1-2 years in administrative or customer service roles
- Proficiency in Microsoft Office Suite and CRM software
- Excellent written and verbal communication skills in Bahasa Indonesia
- Strong organizational skills with attention to detail
- Ability to multitask in a fast-paced digital environment
- Basic technical troubleshooting knowledge preferred