Deskripsi Pekerjaan
Are you passionate about technology and helping people find the perfect home appliances? Ban Hin Bee is looking for an energetic and customer-focused Sales Advisor to join our team at Lotus Tanjong Pinang, Penang. As a leading retailer in consumer products, we pride ourselves on delivering exceptional service and expert advice to our valued customers.
In this role, you will be the face of our brand, guiding customers through our wide selection of electrical appliances, from the latest smart home gadgets to essential kitchenware. You will play a crucial role in ensuring every customer leaves our store satisfied and confident in their purchase. We believe in empowering our employees with the product knowledge and sales skills needed to succeed.
If you have a flair for sales, a friendly demeanor, and a desire to grow your career in the retail industry, we want to hear from you! Join us and enjoy a supportive work environment, a competitive salary, and excellent opportunities for professional development in the retail sector.
Tanggung Jawab
- Provide excellent customer service by greeting and assisting customers in selecting the right electrical appliances.
- Demonstrate and explain the features, benefits, and operation of various products to customers.
- Achieve individual and team sales targets on a monthly basis.
- Maintain a clean, organized, and visually appealing store environment at all times.
- Stay up-to-date with the latest product knowledge, technology, and market trends.
- Process sales transactions accurately and efficiently using the point-of-sale (POS) system.
- Handle customer inquiries, feedback, and returns in a highly professional manner.
- Assist in inventory management, daily stock replenishment, and visual merchandising.
Kualifikasi
- Minimum SPM/O-Level or equivalent educational qualification.
- Proven experience in retail sales, preferably in electrical appliances or consumer electronics.
- Excellent communication and interpersonal skills, fluent in English and Bahasa Malaysia.
- Strong customer service orientation with a positive, patient, and approachable attitude.
- Ability to understand and explain technical product features clearly to non-technical customers.
- Willingness to work on rotating shifts, weekends, and public holidays.
- Basic proficiency in using computer systems and handling cash transactions.
- Self-motivated team player with a strong desire to meet and exceed sales goals.