Deskripsi Pekerjaan
Drive Customer Success as a Sales and Administrative Officer at Tyco International!
Join our dynamic team in Cagayan de Oro as a Sales and Administrative Officer, where you'll be instrumental in strengthening customer relationships and ensuring seamless order processing. This hybrid role combines strategic sales support with critical administrative functions to maximize the value of our products for clients. You'll serve as the primary liaison between customers and internal teams, ensuring smooth transactions and identifying opportunities for product optimization.
In this position, you'll manage end-to-end order fulfillment, maintain accurate customer databases, and collaborate with sales leadership to enhance customer satisfaction. Your administrative expertise will streamline operations while your customer-centric approach will drive loyalty and repeat business. Tyco International offers a collaborative environment where your contributions directly impact our mission to deliver exceptional service solutions.
Perfect for organized professionals with a passion for customer service, this role offers competitive compensation and growth opportunities within a global industry leader. If you thrive in fast-paced settings and excel at balancing multiple priorities, we encourage you to apply and become part of our success story.
Tanggung Jawab
- Establish and maintain strong relationships with existing customers to ensure satisfaction and loyalty
- Manage end-to-end order processing including verification, fulfillment, and tracking
- Collaborate with sales teams to identify opportunities for product optimization and upselling
- Handle administrative tasks including data entry, record maintenance, and report generation
- Respond promptly to customer inquiries regarding products, orders, and services
- Coordinate with logistics and distribution teams to ensure timely delivery
- Monitor customer feedback and implement improvements to service quality
- Support sales initiatives through market research and competitive analysis
Kualifikasi
- Bachelor's degree in Business Administration, Marketing, or related field preferred
- Minimum 1-2 years experience in sales support or administrative roles
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Excellent verbal and written communication skills
- Strong organizational abilities with attention to detail
- Customer-focused mindset with problem-solving aptitude
- Ability to multitask and prioritize in fast-paced environments
- Basic knowledge of CRM systems and order management platforms