Deskripsi Pekerjaan
Are you a detail-oriented professional with a passion for streamlining business processes? Kimstore, a leading name in the e-commerce industry, is looking for a proactive Sales and Operations Assistant to join our dynamic team in Quezon City.
In this role, you will be the backbone of our B2B department, ensuring that our sales operations run like clockwork. You will bridge the gap between initial customer interest and final delivery, providing high-level administrative support and account management that keeps our clients satisfied and our business growing. If you are highly organized, thrive in a fast-paced environment, and enjoy cross-functional collaboration, we want to hear from you.
We offer a supportive culture where your contributions directly impact the efficiency of our daily operations. Join Kimstore and help us elevate the standard of service in the Philippine e-commerce market!
Tanggung Jawab
- Coordinate end-to-end B2B sales processes, from initial inquiry to final order fulfillment.
- Maintain accurate records of client communications, sales orders, and operational data.
- Provide comprehensive support to the sales team in preparing quotations, invoices, and sales contracts.
- Monitor and manage operational workflows to ensure timely delivery and service execution.
- Proactively communicate with clients to handle status inquiries and address operational concerns.
- Assist in inventory tracking and stock coordination specifically for B2B accounts.
- Collaborate with warehouse and logistics teams to expedite order processing and dispatch.
Kualifikasi
- Bachelor’s Degree in Business Administration, Marketing, or a related field.
- At least 1-2 years of experience in sales support, operations, or administrative roles.
- Strong proficiency in Microsoft Office Suite (Excel, Word) and Google Workspace.
- Excellent verbal and written communication skills in English and Filipino.
- Strong problem-solving skills and the ability to multitask in a high-pressure environment.
- Proven ability to maintain high levels of accuracy and attention to detail.
- Experience with CRM software or e-commerce platforms is a significant advantage.