Deskripsi Pekerjaan
Join Watsons as a Sales Assistant and become an integral part of our dynamic retail team in Semarang! This role combines customer service excellence with operational efficiency, ensuring every shopper experiences our brand's commitment to quality and care. You'll handle daily cashier transactions with precision, manage customer relationships through CRM systems, and create visually compelling product displays that drive sales. Your service-oriented approach will help resolve inquiries, fulfill orders, and build lasting customer loyalty in a fast-paced environment. Watsons provides comprehensive training to support your growth in retail operations, sales techniques, and inventory management. Be the face of Watsons by delivering exceptional service while maintaining store standards and contributing to team success.
Tanggung Jawab
- Process cashier transactions accurately and efficiently using POS systems
- Manage customer relationships through CRM database updates and personalized service
- Execute product fulfillment and display arrangements to maximize visual appeal
- Proactively assist customers with product inquiries and purchase decisions
- Support sales targets through upselling and promotional activities
- Maintain store cleanliness and organized product presentation
- Collaborate with team members to achieve daily operational goals
Kualifikasi
- High school diploma or equivalent qualification
- Minimum 1 year retail or customer service experience preferred
- Strong communication and interpersonal skills
- Proficiency in basic computer operations and CRM software
- Service-oriented mindset with problem-solving abilities
- Ability to work flexible hours including weekends and holidays
- Attention to detail in cash handling and inventory management