Deskripsi Pekerjaan
Are you passionate about coffee and delivering exceptional customer experiences? AEON is looking for a dynamic and friendly Sales Assistant to join our vibrant Coco Cafe team in Nilai. As the face of our cafe, you will play a crucial role in ensuring every guest feels welcomed and leaves with a smile.
In this role, you will be responsible for providing top-tier service, maintaining a clean and inviting cafe environment, and handling transactions with precision. Whether you are crafting the perfect beverage or assisting customers with their orders, your energy and commitment to excellence will define the Coco Cafe experience. If you are a team player with a positive attitude, we want to hear from you!
Tanggung Jawab
- Provide warm, friendly, and efficient customer service to all patrons.
- Prepare and serve cafe beverages and snacks according to quality standards.
- Process customer payments accurately using the POS system, adhering to all financial procedures.
- Maintain the cleanliness and organization of the cafe area, including tables, counters, and equipment.
- Manage inventory replenishment and alert management to low stock levels.
- Assist in opening and closing procedures to ensure the store is ready for business daily.
- Handle customer inquiries and resolve minor service issues with a professional demeanor.
Kualifikasi
- Minimum SPM qualification or equivalent.
- Previous experience in F&B, retail, or a customer service-related role is highly preferred.
- Strong interpersonal skills with a cheerful and service-oriented personality.
- Ability to work in a fast-paced environment and handle rotating shifts, including weekends and public holidays.
- Basic numeracy skills for accurate cash handling.
- Fluent in Bahasa Malaysia and basic English communication skills.
- Must be reliable, punctual, and have a proactive work ethic.