Deskripsi Pekerjaan
Are you a people person with a passion for technology? Thunder Match Technology is looking for a dynamic and driven Sales Assistant to join our team at the bustling Mid Valley SouthKey mall. In this role, you will serve as the primary point of contact for our valued customers, offering expert advice on our wide range of IT products. We pride ourselves on delivering top-tier customer service, and we need a dedicated professional to help us maintain that standard. If you are eager to start a career in retail sales and want to work in a vibrant environment, we want to hear from you.
As a Sales Associate, you will be responsible for driving sales through excellent product knowledge and relationship building. You will manage the Point of Sale (POS) system with accuracy and efficiency, ensuring every transaction is smooth. Whether it's guiding a customer through the latest gadgets or handling inquiries, your role is crucial in creating a positive shopping experience. Join us and take advantage of our promotional offers and clear pathways for professional development in the retail industry.
Tanggung Jawab
- Provide exceptional customer service by greeting customers and understanding their IT needs.
- Operate Point-of-Sale (POS) systems accurately to process sales, returns, and exchanges.
- Demonstrate and explain features of IT products to customers to drive sales.
- Keep the sales floor organized, clean, and stocked with merchandise.
- Assist in inventory management and stock replenishment as needed.
- Collaborate with the sales team to achieve daily and monthly sales targets.
- Handle customer inquiries and resolve complaints professionally.
- Stay updated on product knowledge and promote special promotions.
Kualifikasi
- High school diploma or equivalent qualification.
- Previous experience in retail sales or customer service is a plus.
- Basic computer literacy and familiarity with POS systems.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced and target-driven environment.
- A friendly, approachable, and customer-focused attitude.
- Reliable and punctual attendance is mandatory.
- Willingness to learn new technologies and sales techniques.