Deskripsi Pekerjaan
Join our dynamic team at Global Digital Niaga as a Sales Associate (Frontline) in Semarang! This exciting retail position focuses on mobile phone and accessory sales, where you'll become the face of our brand. We're seeking passionate individuals with a customer-first mindset who can drive sales while delivering exceptional service. You'll work in a fast-paced environment where your product knowledge and sales skills directly impact our success. This role offers valuable experience in the consumer electronics retail sector with opportunities for growth and development within our company.
At Global Digital Niaga, we value team players who thrive in customer-facing roles. You'll be instrumental in building lasting customer relationships, achieving sales targets, and maintaining a vibrant store atmosphere. If you're enthusiastic about technology, enjoy helping customers find the perfect solutions, and want to be part of a growing retail network, this position is your gateway to a rewarding career in Semarang's bustling retail landscape.
Tanggung Jawab
- Drive mobile phone and accessory sales through personalized customer consultation and product demonstrations
- Exceed monthly sales targets by implementing effective upselling and cross-selling strategies
- Provide exceptional customer service with product knowledge and after-sales support
- Operate POS systems efficiently and maintain accurate transaction records
- Ensure store presentation meets brand standards and visual merchandising guidelines
- Collaborate with team members to achieve store-wide sales objectives
- Stay updated on product features, promotions, and competitor offerings
- Process customer returns and exchanges while maintaining positive relationships
Kualifikasi
- High school diploma or equivalent (bachelor's degree preferred)
- Minimum 1 year experience in retail sales or customer service
- Strong communication and interpersonal skills with customer-centric approach
- Basic knowledge of mobile technology and electronic products
- Ability to work flexible hours including weekends and holidays
- Proven track record of meeting or exceeding sales targets
- Proficiency in using point-of-sale systems and basic software
- Positive attitude with ability to thrive in fast-paced retail environments