Deskripsi Pekerjaan
Join Team Graphitee's dynamic retail team as a Sales Associate (Online Live Selling) and become a key player in transforming the digital shopping experience! We're seeking charismatic individuals to drive our online sales through engaging live-streamed sessions while delivering exceptional customer service. In this role, you'll be the face of our brand in the digital space, creating memorable interactions that convert viewers into loyal customers. You'll maintain our virtual storefront's appeal, handle real-time inquiries across social platforms, and contribute to a seamless shopping journey from discovery to purchase. If you thrive in fast-paced environments and have a passion for connecting with audiences online, this opportunity is perfect for you to showcase your sales talents while growing with an innovative retail leader.
Tanggung Jawab
- Conduct engaging live selling sessions on social media platforms to drive product awareness and conversions
- Respond promptly to customer inquiries via live chat, comments, and direct messages
- Maintain organized digital storefronts and product catalogs for optimal user experience
- Collaborate with marketing team to promote live events and product launches
- Track sales performance metrics and identify upselling opportunities during live sessions
- Ensure brand consistency in all customer communications and presentation
- Participate in training to master product knowledge and selling techniques
Kualifikasi
- Proven experience in sales, customer service, or live selling preferred
- Exceptional communication skills with ability to engage audiences in real-time
- Familiarity with social media platforms (Facebook Live, Instagram Live, TikTok Shop)
- Strong problem-solving skills with customer-centric approach
- Ability to work independently while collaborating in team environments
- High school diploma or equivalent; college education in business/marketing a plus
- Reliable internet connection and quiet home workspace for live sessions