Deskripsi Pekerjaan
Are you a detail-oriented professional with a passion for sales support and customer excellence? Wecruit is seeking a motivated and organized Sales Coordinator to join our dynamic team in the West Region. In this pivotal role, you will act as the backbone of our sales department, ensuring seamless operations from initial inquiry to final delivery. This is an excellent opportunity for someone who thrives in a fast-paced office environment and enjoys coordinating between internal teams and valued clients.
As our Sales Coordinator, you will play a crucial role in maintaining high levels of customer satisfaction, managing critical order documentation, and providing essential administrative support to our sales executives. We are looking for a proactive problem-solver who can handle multiple tasks with ease and maintain professionalism under pressure. If you are ready to kickstart your career with a supportive company that values efficiency and team collaboration, we want to hear from you.
Tanggung Jawab
- Manage the end-to-end sales order processing lifecycle, ensuring accuracy and timeliness.
- Prepare and issue professional sales quotations and invoices to clients upon request.
- Handle incoming customer enquiries via phone and email, providing timely and accurate responses.
- Coordinate with internal departments to ensure seamless fulfillment of orders and timely deliveries.
- Provide comprehensive administrative support to the sales team to ensure daily operations run smoothly.
- Assist in managing key accounts by maintaining up-to-date client records and building strong relationships.
- Proactively address and resolve customer disputes or post-sales issues to ensure maximum client retention.
- Maintain internal databases and generate regular sales reports for management review.
Kualifikasi
- Minimum GCE 'O' Level, Diploma in Business Administration, or a related field.
- At least 1-2 years of experience in a sales support, customer service, or administrative role.
- Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Excellent communication skills with a customer-centric mindset.
- Ability to multitask and prioritize urgent tasks in a fast-paced environment.
- Meticulous attention to detail, especially when handling pricing and documentation.
- Proven ability to resolve customer disputes diplomatically and efficiently.
- Self-motivated individual with a positive, can-do attitude.