Deskripsi Pekerjaan
Are you an organized professional looking to make a tangible impact in the real estate and development industry? Kumpulan Development (S) Pte Ltd is currently seeking a dynamic and detail-oriented Sales Coordinator to join our dedicated team. In this key support role, you will be responsible for the smooth management of the order process, acting as the vital link between our sales representatives and valued customers. We are looking for a proactive individual who excels in administrative tasks, can resolve complex issues efficiently, and is committed to supporting our sales efforts to drive business growth.
This is an excellent opportunity for someone with a passion for customer service and administrative excellence to grow their career with a reputable company. You will play a crucial role in ensuring our clients receive top-tier service, from the initial inquiry to the final delivery of orders. If you are a self-starter who thrives in a fast-paced environment and wants to contribute to a successful team, we encourage you to apply.
Tanggung Jawab
- Manage the end-to-end order processing cycle, ensuring accuracy and timeliness from receipt to fulfillment.
- Act as the primary point of contact for customers regarding order status, inquiries, and delivery schedules.
- Resolve customer issues and complaints promptly to ensure high levels of satisfaction and retention.
- Coordinate closely with internal departments, including logistics and sales teams, to align on delivery expectations.
- Prepare and maintain accurate sales records, reports, and documentation for audit and review.
- Assist the sales team in preparing quotations, proposals, and sales contracts.
- Perform data entry tasks with a high degree of attention to detail to maintain database integrity.
Kualifikasi
- Diploma or Certificate in Business Administration, Sales, or a related field.
- Minimum 1-2 years of experience in a sales coordination, order processing, or administrative support role.
- Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook) and basic ERP systems.
- Excellent written and verbal communication skills in English.
- Strong attention to detail and the ability to multitask effectively in a fast-paced environment.
- Proactive problem-solving attitude and a customer-centric approach to service.
- Ability to work independently and meet tight deadlines without compromising quality.