Deskripsi Pekerjaan
Are you a highly organized, proactive, and client-focused individual with a passion for supporting sales excellence? Exceltek Technology (Malaysia) Sdn Bhd, a leading innovator in our field, is seeking a dedicated Sales Coordinator / Sales Support to join our dynamic team in Cheras, Selangor. This pivotal role is perfect for someone who excels at managing multiple tasks, communicating effectively, and ensuring operational smoothness within a fast-paced sales environment.
In this crucial position, you will be the central point of contact for coordinating sales activities with our valued global clients. Your primary objective will be to ensure seamless project execution and ultimately, achieve the highest levels of customer satisfaction. You'll play a vital role in supporting our sales team, managing critical sales documentation, and facilitating efficient communication channels that drive our business forward.
At Exceltek Technology, we believe our success is built on the strength of our people. We offer a stimulating work environment where your contributions are recognized and career growth is encouraged. If you are detail-oriented, possess strong administrative skills, and are eager to contribute to a company that thrives on innovation and global collaboration, then we invite you to explore this exciting opportunity. Join us and become an an integral part of a team committed to delivering exceptional service and achieving ambitious goals.
Tanggung Jawab
- Serve as the primary point of contact for coordinating sales activities with global clients, ensuring timely and accurate communication.
- Process sales orders, prepare quotations, invoices, and other sales-related documentation with precision and efficiency.
- Assist in the smooth execution of sales projects, tracking progress and coordinating between internal departments and clients.
- Maintain and update customer records and sales data in the CRM system to ensure data integrity and accessibility.
- Provide comprehensive administrative support to the sales team, including scheduling meetings, preparing presentations, and managing correspondence.
- Monitor client accounts, identify potential issues, and collaborate with the sales team to resolve concerns promptly and professionally.
- Prepare regular sales reports and analyses to support strategic decision-making and track team performance.
Kualifikasi
- Diploma or Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum of 1-3 years of proven experience in a Sales Coordinator, Sales Support, or similar administrative role, preferably within a technology or B2B environment.
- Excellent verbal and written communication skills in English and Bahasa Malaysia; proficiency in Mandarin is a strong advantage.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and experience with CRM software (e.g., Salesforce, HubSpot).
- Strong organizational skills, meticulous attention to detail, and the ability to manage multiple priorities effectively.
- Demonstrated ability to work independently and collaboratively in a fast-paced, global team environment.
- A proactive attitude, strong problem-solving abilities, and a commitment to delivering exceptional customer service.