Deskripsi Pekerjaan
Join Clarke Point Pte Ltd as a Sales and CRM Support Specialist and become an integral part of our dynamic team supporting a leading Melbourne HR consultancy. This exciting opportunity combines sales, marketing, and client engagement in a fast-paced environment where your expertise will directly impact business growth.
In this role, you'll leverage your skills in CRM management, sales support, and marketing initiatives to enhance client relationships and drive operational efficiency. You'll be at the forefront of warm calling campaigns, AI-enabled administrative tasks, and strategic marketing efforts that connect our HR consultancy services with potential clients across Australia and beyond.
We're looking for a motivated individual who thrives in a collaborative setting and is passionate about delivering exceptional client experiences. As part of our team, you'll gain valuable experience in international business operations, digital marketing strategies, and customer relationship management while working with cutting-edge AI technologies.
Clarke Point Pte Ltd offers a competitive salary package, professional development opportunities, and a supportive work culture that values innovation and excellence. If you're ready to take your career to the next level in a role that combines sales, marketing, and client engagement, we encourage you to apply today.
Tanggung Jawab
- Manage and maintain CRM systems to ensure accurate client information and seamless communication
- Execute warm calling strategies to engage potential clients and introduce HR consultancy services
- Support marketing initiatives through content creation, campaign management, and performance tracking
- Utilize AI-enabled tools to streamline administrative tasks and enhance operational efficiency
- Monitor and analyze client engagement metrics to identify opportunities for improvement
- Collaborate with the Melbourne-based team to align on client needs and service delivery
- Develop and implement strategies to enhance customer experience and retention
Kualifikasi
- Proven experience in CRM management, sales support, or customer relationship roles
- Strong communication skills with the ability to engage clients professionally via phone and digital channels
- Familiarity with marketing principles and campaign execution strategies
- Experience with AI-enabled tools and administrative software is highly desirable
- Ability to work independently and as part of a distributed international team
- Excellent organizational skills with attention to detail and accuracy
- Problem-solving mindset with the ability to adapt to changing business needs