Deskripsi Pekerjaan
Are you a driven professional with a passion for hospitality, digital sales, and social media marketing? We are currently seeking a dynamic Sales & E-Commerce Specialist to join our team in the heart of Badung, Bali. In this role, you will be the bridge between our brand and our guests, ensuring our online presence is vibrant, engaging, and highly effective at converting browsers into bookings.
You will take full ownership of our Online Travel Agency (OTA) profiles, craft compelling social media content that showcases our unique offerings, and maintain our reputation by actively engaging with guest feedback. If you are creative, detail-oriented, and ready to grow your career in the competitive Bali tourism sector, we want to hear from you.
Tanggung Jawab
- Manage and optimize property listings across various Online Travel Agencies (OTA) to maximize visibility and occupancy.
- Develop, design, and schedule creative content for social media platforms to increase brand engagement and direct sales.
- Monitor and respond to guest reviews across all platforms professionally and promptly to maintain high satisfaction ratings.
- Analyze market trends and competitor pricing to suggest dynamic rate adjustments.
- Coordinate with the operations team to ensure digital information accurately reflects the guest experience.
- Track sales performance metrics and generate weekly reports on digital channel growth.
- Implement promotional campaigns to drive seasonal bookings and boost revenue.
Kualifikasi
- Minimum High School diploma or equivalent; degree in Marketing, Hospitality, or Business is a plus.
- Proven experience in E-commerce, OTA management (Booking.com, Airbnb, Agoda), or hotel sales.
- Strong understanding of social media marketing trends and content creation tools (Canva, CapCut, or similar).
- Excellent written and verbal communication skills in both English and Indonesian.
- Ability to work independently with minimal supervision in a fast-paced environment.
- A proactive mindset with a customer-centric approach to problem-solving.
- Deep familiarity with the Badung and wider Bali hospitality landscape.