Deskripsi Pekerjaan
JointHire is currently seeking a dynamic and technically adept Sales Engineer to join our expanding team in Kuala Lumpur City Centre. This role is a unique hybrid of technical field service and commercial business development, perfectly suited for a professional who thrives on solving complex technical challenges while building lasting relationships within the healthcare and analytical sectors.
As a Sales Engineer, you will be the face of our technical excellence, ensuring that high-stakes medical and laboratory equipment functions at peak performance. You will be responsible for the full lifecycle of the product experience—from initial installation and commissioning to ongoing preventive maintenance and emergency troubleshooting. Beyond the technical scope, you will leverage your expertise to identify client needs, recommend upgraded solutions, and contribute directly to the company's growth targets.
We are looking for an individual who is passionate about healthcare technology and possesses the communication skills to translate technical specifications into value for our clients. In return, we offer a competitive salary, professional development opportunities, and the chance to work with cutting-edge analytical instruments in a fast-paced, rewarding environment. If you are ready to bridge the gap between engineering and sales, we invite you to apply.
Tanggung Jawab
- Perform professional installation, commissioning, and testing of medical devices and analytical instruments at client sites.
- Execute scheduled preventive maintenance (PM) services to ensure equipment reliability and compliance with industry standards.
- Provide prompt on-site technical support and diagnostic troubleshooting to minimize equipment downtime.
- Identify and pursue new sales opportunities and service contracts within the healthcare and research sectors.
- Conduct technical product demonstrations and comprehensive training sessions for healthcare professionals and lab technicians.
- Collaborate with the sales team to prepare technical proposals and provide expert advice during the pre-sales process.
- Maintain accurate service records, technical reports, and customer interaction logs in the CRM system.
Kualifikasi
- Bachelor’s Degree in Bio-Medical Engineering, Electronics Engineering, Biotechnology, or a related technical field.
- Minimum of 1-3 years of experience in technical service or sales engineering within the medical or analytical field.
- Strong hands-on technical skills with a proven ability to troubleshoot complex hardware and software systems.
- Excellent interpersonal and communication skills with a customer-centric mindset.
- Self-motivated and able to work independently with minimal supervision in a field-based environment.
- Possess a valid driving license and own transportation, with a willingness to travel to various client locations.
- Fluency in English and Bahasa Malaysia is required; additional language proficiency is an advantage.