Deskripsi Pekerjaan
Join Search Personnel as a Sales & Operations Manager for our dynamic education centres and drive growth through strategic sales leadership and operational excellence. This pivotal role requires you to oversee centre sales performance, manage revenue KPIs, and ensure seamless daily operations while fostering a high-performance culture. You'll lead by example, coaching teams to exceed enrolment targets and enhance student engagement. With weekend work essential to align with peak operational hours, you'll be instrumental in transforming our centres into community education hubs.
As a key business driver, you'll develop innovative sales strategies, analyze market trends, and implement process improvements that boost efficiency and customer satisfaction. Your expertise in team development will empower staff to deliver exceptional service while maintaining strict compliance with educational standards. This position offers a unique opportunity to shape the future of education delivery in Singapore while advancing your career in a supportive, results-oriented environment.
Tanggung Jawab
- Develop and execute sales strategies to achieve revenue targets and enrolment goals
- Manage daily centre operations, ensuring smooth functioning of all departments
- Lead, mentor, and coach sales teams to enhance performance and productivity
- Monitor KPIs, analyze performance data, and implement corrective actions
- Coordinate with academic teams to align sales efforts with program offerings
- Handle customer inquiries and resolve escalations to ensure satisfaction
- Prepare operational reports and present insights to senior management
Kualifikasi
- Bachelor's degree in Business Administration, Marketing, or related field
- Minimum 3 years experience in sales management within education or service sectors
- Proven track record of achieving sales targets and managing KPIs
- Strong leadership skills with experience in team coaching and development
- Excellent communication, negotiation, and interpersonal abilities
- Proficiency in CRM systems and data analysis tools
- Ability to work weekends and flexible hours as required
- Knowledge of Singapore's education landscape preferred