Deskripsi Pekerjaan
Join PT Trina Mas Agra Indonesia as a Sales Operations Specialist and become a vital bridge between our international teams and clients. This role offers the unique opportunity to leverage your Mandarin language skills while driving operational excellence in our sales processes. You'll be instrumental in ensuring seamless customer interactions, order fulfillment accuracy, and data-driven decision making. As a key player in our sales ecosystem, you'll coordinate cross-functional initiatives and optimize workflows to enhance customer satisfaction and drive revenue growth. This position is ideal for a detail-oriented professional who thrives in dynamic environments and wants to make a tangible impact on our global sales strategy.
We offer a collaborative workplace where your Mandarin proficiency will directly contribute to our business expansion. You'll work with stakeholders across China and Indonesia, gaining valuable experience in international sales operations while developing your expertise in CRM systems and sales analytics. If you're passionate about operational efficiency and cross-cultural communication, this role provides the perfect platform to advance your career in sales operations.
Tanggung Jawab
- Manage end-to-end order processing and fulfillment for Mandarin-speaking clients
- Facilitate seamless communication between Chinese stakeholders and internal departments
- Generate and analyze sales performance reports using CRM and BI tools
- Coordinate logistics and inventory management for cross-border sales operations
- Develop and maintain sales documentation in both Mandarin and English
- Support sales forecasting and pipeline management initiatives
- Collaborate with marketing teams to execute regional sales campaigns
- Resolve customer inquiries and operational escalations in Mandarin
Kualifikasi
- Bachelor's degree in Business, International Trade, or related field
- Native or fluent Mandarin language proficiency (written and spoken)
- Minimum 2 years in sales operations, customer service, or logistics coordination
- Advanced proficiency in CRM systems (e.g., Salesforce, HubSpot)
- Strong data analysis skills with Excel proficiency
- Experience in cross-border trade or multinational operations
- Exceptional organizational and multitasking abilities
- Proven track record of improving sales processes