Deskripsi Pekerjaan
Vertiv, a global leader in critical digital infrastructure and continuity solutions, is seeking a motivated and detail-oriented Sales Operations & Support Coordinator II to join our dynamic team in Mandaluyong City, Metro Manila. This is an intermediate-level individual contributor role that plays a critical part in driving the efficiency and effectiveness of our field sales organization.
As a Sales Operations & Support Coordinator II, you will be the backbone of the sales team, ensuring seamless operations from lead generation to order fulfillment. You will work closely with sales representatives, channel partners, and internal stakeholders to streamline processes, manage critical sales data, and provide actionable insights that directly impact revenue growth. Your ability to manage multiple priorities in a fast-paced environment, while maintaining a high degree of accuracy and professionalism, will be key to your success in this role.
Vertiv brings together hardware, software, analytics, and ongoing services to ensure our customers' critical applications run continuously, perform optimally, and grow with their business needs. We are committed to building a diverse and inclusive workforce and providing opportunities for professional growth and development. Join us and contribute to a culture of excellence, innovation, and customer focus. If you are ready to take your career to the next level and make a tangible impact within a leading global organization, we want to hear from you. Apply today to become a part of the Vertiv family and power what's next!
Tanggung Jawab
- Provide comprehensive administrative and operational support to the field sales team, including managing schedules, preparing reports, and coordinating meetings.
- Manage the end-to-end sales order process, ensuring accurate data entry, timely processing, and compliance with company policies.
- Collaborate with cross-functional teams (Finance, Logistics, Customer Service) to resolve order-related issues and ensure seamless delivery.
- Maintain and update the Customer Relationship Management (CRM) system (e.g., Salesforce) to ensure data integrity and accuracy.
- Generate and analyze sales performance reports, dashboards, and forecasts to support strategic decision-making.
- Assist in the preparation and submission of high-quality sales proposals, quotes, and contracts for key accounts.
- Support the onboarding and training of new sales team members on operational processes and systems.
Kualifikasi
- Bachelor's Degree in Business Administration, Marketing, Finance, or a related field.
- At least 2-3 years of experience in sales operations, sales support, or a related administrative role within a B2B environment.
- Advanced proficiency in Microsoft Office Suite, particularly Excel (pivot tables, VLOOKUPs) and PowerPoint.
- Experience working with a CRM system (Salesforce, SAP, or similar) is highly preferred.
- Excellent verbal and written communication skills, with the ability to interact professionally with internal and external stakeholders.
- Strong analytical and problem-solving abilities with a keen attention to detail and accuracy.
- A proactive, self-starter attitude with the ability to work independently, manage multiple priorities, and meet deadlines.