Deskripsi Pekerjaan
Are you a detail-oriented professional looking to launch or advance your career in sales operations? BOOMWAVE SDN BHD is seeking a dedicated and organized Sales Order Processing Officer to join our growing team in Ara Damansara. In this pivotal role, you will act as the backbone of our sales department, ensuring that every order is processed with precision and efficiency. You will be the primary link between our customers and our operational team, ensuring seamless execution from order entry to final delivery.
We pride ourselves on fostering a collaborative environment where high performers are rewarded with excellent career advancement opportunities. If you are tech-savvy, thrive in a fast-paced environment, and possess a passion for administrative excellence, we want to hear from you. This is an exceptional opportunity to gain hands-on experience in a thriving company that values growth, internal development, and professional integrity.
Tanggung Jawab
- Manage and process incoming sales orders accurately and in a timely manner.
- Maintain comprehensive records of customer orders, invoices, and shipping documents.
- Coordinate closely with the warehouse and logistics departments to ensure on-time delivery.
- Handle customer inquiries regarding order status, stock availability, and delivery timelines.
- Assist in the preparation of sales reports and operational summaries for management.
- Identify and resolve order discrepancies or shipping issues to ensure customer satisfaction.
- Support the sales team with administrative tasks to streamline the overall sales cycle.
- Ensure compliance with company sales policies and operational procedures.
Kualifikasi
- Minimum Diploma in Business Administration, Logistics, or a related field.
- At least 1-2 years of experience in order processing, data entry, or office administration.
- Proficiency in Microsoft Office Suite (Excel, Word) and familiarity with CRM or ERP software.
- Excellent communication skills in English and Malay (written and verbal).
- Strong analytical mindset with a keen eye for detail and data accuracy.
- Ability to multitask effectively in a high-volume, fast-paced environment.
- A proactive approach to problem-solving and a customer-centric attitude.
- Able to work independently and as part of a collaborative team.