Deskripsi Pekerjaan
Join Global Digital Niaga as a Sales Representative specializing in order processing and customer engagement. This pivotal role bridges our retail operations with consumer needs, ensuring seamless order fulfillment while driving sales growth. You'll be the first point of contact for customers, transforming inquiries into transactions while maintaining our brand's reputation for excellence. We offer competitive compensation, comprehensive product training, and a collaborative environment where your sales expertise can thrive. Perfect for individuals passionate about retail dynamics and customer relationship management.
Tanggung Jawab
- Process and accurately document customer orders through multiple channels
- Provide detailed product information and recommendations to customers
- Collaborate with logistics team to ensure timely order fulfillment
- Resolve order discrepancies and customer concerns promptly
- Track inventory levels and communicate stock availability
- Maintain updated customer relationship records
- Identify cross-selling opportunities to maximize revenue
Kualifikasi
- High school diploma or equivalent; bachelor's degree preferred
- 1+ years of sales or customer service experience
- Proficiency in order management systems (e.g., POS software)
- Excellent communication and negotiation skills
- Strong attention to detail and numerical accuracy
- Ability to work in fast-paced retail environment
- Basic knowledge of consumer products market