Deskripsi Pekerjaan
Join Bank Danamon as a Sales Service Officer in Banda Aceh and become part of our mission to deliver exceptional banking experiences. This role combines customer service excellence with sales responsibilities, supporting our business growth through personalized financial solutions. You'll be the frontline ambassador connecting with customers, resolving inquiries, and promoting our diverse banking products while maintaining the highest service standards.
Our ideal candidate thrives in dynamic environments, possesses strong interpersonal skills, and is passionate about building customer relationships. At Bank Danamon, we foster a culture of continuous learning and professional development, offering competitive compensation and comprehensive benefits. If you're ready to launch a rewarding career in Indonesia's leading banking sector, apply now to join our Banda Aceh team.
Tanggung Jawab
- Deliver exceptional customer service across multiple channels (in-person, phone, digital)
- Process banking transactions accurately and efficiently
- Identify sales opportunities and promote bank products/services
- Resolve customer inquiries and complaints promptly
- Update customer information and maintain accurate records
- Collaborate with cross-functional teams to ensure seamless service delivery
- Contribute to achieving individual and team sales targets
Kualifikasi
- Minimum high school diploma (SMA/D3 degree preferred)
- 1+ years of customer service or sales experience
- Strong communication and interpersonal skills
- Proficiency in banking systems and digital platforms
- Ability to work under pressure and meet deadlines
- Basic financial product knowledge
- Integrity and commitment to ethical banking practices
- Willingness to work flexible hours including weekends