Deskripsi Pekerjaan
Join Coherent's dynamic sales team as a Sales Staff in Ipoh, Perak! This pivotal role combines customer relationship management with operational excellence to drive business success. You'll be the backbone of our order fulfillment process, ensuring seamless booking and coordination of customer shipments while maintaining accuracy at every touchpoint. This position offers a unique opportunity to develop comprehensive sales skills while working in a supportive environment that values precision and customer satisfaction. As a key member of our retail operations, you'll collaborate with cross-functional teams to optimize sales processes and contribute directly to our company's growth objectives. Perfect for detail-oriented professionals who thrive in fast-paced settings, this role provides hands-on experience in order management, logistics coordination, and customer service excellence.
Tanggung Jawab
- Accurately process and book customer orders with precision and timeliness
- Coordinate end-to-end shipment logistics to ensure on-time delivery
- Maintain detailed customer records and order documentation
- Resolve shipment discrepancies and customer inquiries proactively
- Collaborate with logistics teams to optimize delivery timelines
- Support sales initiatives through order fulfillment efficiency
- Monitor inventory levels to prevent order fulfillment delays
- Generate weekly sales and shipment performance reports
Kualifikasi
- High school diploma or equivalent (bachelor's degree preferred)
- 1-3 years experience in sales coordination or order management
- Proficiency in order processing systems and inventory software
- Strong organizational skills with attention to detail
- Excellent communication and customer service abilities
- Ability to work independently and in team environments
- Basic knowledge of logistics and supply chain processes
- Proficient in MS Office Suite (Excel, Word, Outlook)